Mental Health Crisis Resources and Suicide Prevention Lifeline
Suicide Prevention Lifeline
The current Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis, even after 988 is launched nationally.
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline. This dialing code is available to everyone across the United States.
When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.
Crisis Counselor Text Line
How It Works. Text HOME to 741741 from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.
Trevor Project for Young LGBTQIA+ Lives
Crisis counselors are trained to answer calls, chats, or texts from LGBTQ young people who reach out on our free, confidential, and secure 24/7 service when they are struggling with issues such as coming out, LGBTQ identity, depression, and suicide
Text START to 678-678 or call 1-866-488-7386
It Gets Better Project
The It Gets Better Project is a global non-profit that reaches millions of young people each year through inspiring media programming, educational resources, international affiliates in 19 countries, and access to an arsenal of community-based service providers.
Trans Lifeline is run by and for trans people. Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.
LGBT National Help Center
All our support volunteers identify as part of the LGBTQIA+ family, and are here to serve the entire community, by providing free & confidential peer-support, information, and local resources through national hotlines and online programs.
Transgender Law Center
Transgender Law Center is the largest national trans-led organization advocating self-determination for all people. Grounded in legal expertise and committed to racial justice, we employ a variety of community-driven strategies to keep transgender and gender nonconforming people alive, thriving, and fighting for liberation.
Mental Health and Minor Medical Assistance
Member Assistance Program (MAP)
This initiative, provided by AllOne Health, customizes services in a way that encourages healthy choices while supporting the unique needs of AmeriCorps Members, including the ongoing need for adaptation. It supports the specific AmeriCorps NCCC population in this non-traditional work setting. Available 24/7 for immediate help, setting up sessions and for follow ups
Press option 1: Help now! Individual Member calls directly. Available 24/7. Provides “In the Moment” support for personal or program related stressors. No cost.
Press 2: Help Later! Individual Member calls directly. Available 24/7. To arrange telephone, video, or in-person sessions with a therapist. MAP covers three sessions at no cost.
Press 3: Work and Life Coaching Individual Member calls directly. Available 24/7. For work coaching, life coaching, professional development topics, conflict resolution, medical advocacy, referral to legal and financial resources. No cost.
This service provides virtual care that includes treatment for behavioral health and some minor, physical health needs. Appointment times are flexible, including weekends. Appointments can be booked online or on the mobile app. Behavioral health sessions are unlimited with no co-pay.
View AmeriCorps’ Teladoc/MAP Litmos Training
AmeriCorps NCCC Health Benefit Plan Information for Members
International Medical Group (IMG)
Telephone: 855-851-2974 (toll-free)
P.O. Box 88506 Indianapolis, Indiana 46208
Health Benefits Issues
Please utilize the Health Benefit Troubleshooting Form to report specific issues with the AmeriCorps Health Benefit Plan.
A reasonable accommodation is any change in the NCCC service environment (or in the way things are usually done) to help a person with a disability or with a sincerely held religious belief in performing the duties or expectation of national service with AmeriCorps NCCC.
Reasonable accommodations may include, but are not limited to:
- Making existing facilities readily accessible to individuals with disabilities;
- Acquisition or modification of equipment or devices, including computer software and hardware, appropriate adjustments or modifications of examinations, training materials or policies, the provision of qualified readers and/or interpreters and other similar accommodations.
- Requesting reasonable accommodation: A NCCC applicant or member may request a reasonable accommodation at any time, verbally or in writing.
- If known, also include what type of reasonable accommodations is being requested.
Contact NCCCHealthUnit@cns.gov for any questions or concerns.
Request Reasonable Accommodation
National Non-Crisis Warm Lines
The National Alliance on Mental Illness (NAMI)
NAMI Focuses on Raising Awareness and Providing Support and Education to Those in Need. Available Monday - Friday, 10 a.m. – 8 p.m. (EST)
For when you are not in crisis but could still use someone to talk to locally. The person on the line provides a non-judgmental, supportive voice. The person on the receiving end provides information about local resources.
Sexual Assault Resources
AmeriCorps NCCC Members may reach out for confidential support, at any time and for any reason, by calling or texting the AmeriCorps NCCC Sexual Assault Hotline. The AmeriCorps NCCC Sexual Assault Hotline is administered by RAINN (Rape, Abuse, Incest National Network). Members will be speaking to a representative from their network when they call. AmeriCorps NNN staff and law enforcement are not notified of hotline contacts or access unless disclosure is required by law. Such disclosure is extremely rare and generally occurs only when there is an imminent safety concern.
AmeriCorps NCCC Sexual Assault Hotline
Rape, Abuse & Incest National Network (RAINN)
Provides educational resources and support opportunities.
Substance Abuse Assistance
Substance Abuse & Mental Health Services Administration (SAMHSA)
Telephone: 1-800-662-HELP (4357)
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
Alcoholics Anonymous (A.A.)
Find a meeting location near you: https://www.aa.org/
Alcoholics Anonymous is a fellowship of people who come together to solve their drinking problem. It doesn't cost anything to attend A.A. meetings. There are no age or education requirements to participate. Membership is open to anyone who wants to do something about their drinking problem.
Narcotics Anonymous (N.A.)
Find a meeting location near you: https://www.na.org/
Narcotics Anonymous is a fellowship of people who come together to support one another in their drug abuse problem. It doesn't cost anything to attend N.A. meetings. There are no age or education requirements to participate. Membership is open to anyone who wants to do something about their drug abuse problem.
NCCC Health and Wellness Tools for Members
Prevention of Sexual Harassment and Sexual Assault
AmeriCorps NCCC Prevention of Sexual Harassment and Sexual Assault training is designed to provide members; the expectations regarding professional behavior and appropriate boundaries in the workplace. In addition the training is intended to support member health, safety, and well-being in the program environment. This training is available for review and reference after completion in the group setting at the members Regional Campus.
Protective Factors Information and Exercise
Protective factors are skills, strengths, and resources that help individuals deal more effectively with stressful events, challenging situations, and changing conditions. Protective factors enhance resilience, promote wellness, and facilitate healthy outcomes.
The Health Continuum is a tool to facilitate conversations about well-being through self-care and social support and the need for additional support services (external) when struggling or in crisis.
The Health Compass is a tool to promote comprehensive health and wellness with a focus on self-awareness, self-care, self-management, coping, and resource identification.
Self-Guided Relaxation and Mindful Activities
Introduction: Sometimes relaxing can be as simple as taking a break from the work you are doing. Sometimes it requires focus and intention to take that break mentally. Learning effective ways to relax and be mindful can help members better manage stress and distressing emotions. Mindfulness is more than just distraction. It helps us learn how to stop thinking about the source of our distress and shift our attention to something peaceful/relaxing.
- Participation should be encouraged but voluntary.
- Remind Team Members that they can engage in these activities on their own as well.
Goal: Use relaxation techniques to enhance mindfulness and relaxation during quiet time. Time: Length of time can vary based on the needs of the group. To start a regular practice, try to hold the group each night near lights out/quiet time for 15-30 minutes in length. If the team realizes the benefit of the activity and wants to do it longer, feel free to do so.
Participants: Good for new and established teams or Individuals.
Setting: Enough room to accommodate each group member to have some space to sit or lie down if desired, preferably not on their bed/mattress. Some suggested activities may require movement.
Materials: Optional: Insight Timer. Insight Timer is a free app with relaxing music, guided meditation, binaural beats and talks about various topics like anxiety, stress and sleep. Material can be accessed through the app or webpage. Some suggested activities require pen/paper or a journal. Laptop or Smart Phone.
- Selected Leader gives a brief introduction to the activity and demonstrates as needed.
- Personal device alerts should be set to silent or shut off, so as not to distract the group’s concentration.
- Participants are not required to do the activity (because some people might have difficulty focusing on certain activities) but will be asked to remain in the group honoring the quiet time and avoiding use of personal devices. Even if they are not directly participating in the activity, they will benefit from the quiet time and peaceful atmosphere.
- The leader can guide the activity if they have the experience, skill, or desire.
- Teams can repeat previous activities that have been used.
Ideas to get you started:
- Deep breathing exercises
- Guided Meditation
- Relaxing Music
- Nature Sounds
- Freestyle, or draw themes like cooperation, peace, teamwork, self-sacrifice, strength, love, etc.
- Mindful Doodling https://www.youtube.com/watch?v=7o6w_Czrff4
- Journaling (free style or pose some journal topics)
- Stargazing/cloud busting:
- Lying down outside and focusing on the stars/sky/clouds)
- Watching the sunset/sunrise
- Listening to talks on relaxation, mindfulness, and stress
- Gratitude Group: List all the things you are thankful for and share
- Asian Mental Health Collective
- Black Emotional and Mental Health Collective (BEAM)
- The Blue Dove Foundation (Jewish Community)
- Coalition for Immigrant Mental Health
- Institute for Muslim Mental Health
- Latinx Therapy
- One Sky Center (Native American/Alaska Native Communities)
- Respect Ability